ZLINE 15" Touchstone Gourmet Ice Maker Drain Pump Stainless Steel Door

The ZLINE 15-inch Touchstone Gourmet Ice Maker brings a refined, built-in approach to beverage preparation, combining a professional-inspired profile with the convenience of freshly made gourmet ice. Its compact undercounter footprint makes it a considered addition to a kitchen, entertaining area, or thoughtfully appointed beverage station.

Designed around a stainless steel door with refined architectural lines and coordinated hardware, this ice maker integrates into the surrounding space without sacrificing everyday utility. Its reversible, soft-closing door supports flexible placement, while the illuminated interior keeps the ice supply easy to access.

Producing up to 66 pounds of gourmet ice per day and holding up to 26 pounds, the Touchstone is built for the rhythm of daily use as well as gatherings. Convenient controls, a fast ice-making setting, and a dedicated cleaning cycle help simplify operation and maintenance.

A factory-installed drain pump supports a practical undercounter installation, while the included anti-tip provision and manufacturer installation guidance help support a finished, integrated result. From weekday refreshment to entertaining guests, this is an appliance designed to make a useful detail of the home feel distinctly elevated.

Product Highlights

• Purposeful Ice Production — Produce up to 66 lb of gourmet ice per day, with 26 lb of on-hand storage for serving guests and everyday beverages.
• Integrated Undercounter Design — A 15-inch-class footprint and finished stainless steel door create a polished, built-in look.
• Flexible Door Placement — Reversible soft-closing door hinges make the appliance easier to coordinate with cabinetry and adjacent workspaces.
• Convenient Operation — Fast ice-making mode, illuminated storage, and a 30-minute cleaning cycle make ownership more intuitive.
• Built-In Drain Pump — Factory-installed drain pump supports installation where a gravity drain alone may not be suitable; follow ZLINE plumbing and drain requirements.
• Water Connection — A separately purchased water line kit with a 1/4-inch OD compression fitting is required to complete installation.

Specifications

About ZLINE

ZLINE designs kitchen appliances that bring professional-inspired capability and coordinated design into residential spaces. Its collections combine distinctive finishes, thoughtful features, and an emphasis on practical everyday use.

For questions about ZLINE product selection, configuration, or compatibility, the Vanté Living Innovations team is available to assist at 1.855.922.5991.

Warranty Information

Ice Maker Coverage

ZLINE lists a 2-year parts and service warranty and a 5-year parts-only warranty on the factory-installed drain pump. The approved manufacturer warranty terms below govern coverage, eligibility, exclusions, and claims.

Coverage

ZLINE warranty periods begin from the original date of product delivery and solely cover the original purchaser of the product, delivered new and in its original carton. The limited warranty covers all parts and labor (if applicable) for necessary repairs if any part of the product, or the product itself, proves to be defective in materials or workmanship.

The product must be deemed serviceable via troubleshooting with the ZLINE Customer Service team. All service (if applicable) on ZLINE products under warranty must be performed by ZLINE-approved and ZLINE-certified service providers unless otherwise specified by ZLINE. Service will be provided during normal business hours. Products must be unobstructed and accessible to the service provider at the time of service.

ZLINE’s liability is limited to the original purchase price of the product. Additional injuries, losses, damages, or other inconveniences caused by product malfunction or defects in materials are not covered under the terms of this warranty.

Terms

ZLINE warranties apply only to the original purchaser of a ZLINE product installed for normal residential use. This is defined as a single-family, residential dwelling in a non-commercial setting. Any warranty claim stemming from installation, operation, or any other use within a commercial setting is not covered under this limited warranty. Commercial settings include, but are not limited to: schools, churches, hotels, restaurants, vacation rentals such as Airbnb, daycare centers, private clubs, fire stations, common areas in multi-family dwellings, nursing homes, food service locations, and institutional food service locations such as hospitals or correctional facilities.

This warranty is non-transferable and will not under any circumstance be extended based on the date of installation — the warranty period takes effect from the date of product delivery and only covers the original purchaser. The warranty applies only to products installed in the contiguous United States and the District of Columbia.

Failure to secure certified warranty service (if applicable depending on the product) per these terms will result in a forfeiture of the remaining warranty. Out-of-pocket payments will not be reimbursed unless prior approval is received from ZLINE and/or ZLINE-certified service contract partners. Unapproved out-of-pocket payments for service will not be reimbursed. All warranty procedures must be followed to maintain warranty coverage.

If a product qualifies within the service window provided under these warranty terms, and ZLINE is unable to repair the product or a defective part of the product after a reasonable number of attempts, ZLINE reserves the right to offer to replace the defective part or the product or provide the original purchaser a full refund of the purchase price of the product (not including installation, removal, or other charges that were not included in the original purchase price).

The original purchaser of the product must provide the original proof of purchase, including the purchase date, when filing a claim to obtain replacement parts, service, or refunds. Additionally, the original purchaser of the product must provide the serial number of the product when filing a claim to obtain replacement parts, service, or refunds.

This warranty shall not apply to any ZLINE product in which the original factory serial number has been removed, altered, or cannot be readily determined for any reason. Further, ZLINE is not responsible for damage resulting from, but not limited to: shipment, delivery, or improper installation; negligence or improper maintenance, misuse, or abuse of the product; unauthorized alteration, modification, or tampering with the product; accident, fire, floods, pest infestations, pandemics, natural disasters, or any other unpreventable or unexplained acts of nature, commonly referred to as “acts of God”; flare-up fires or damages caused by improper electric supply, electrical line current, voltage, or power surges; and service to correct installation not in accordance with the instructions contained in ZLINE’s product manuals and/or with local government codes.

Please note: Information contained within ZLINE’s installation and user manuals, in addition to product information included on ZLINE’s website and all related digital listings, do not cover every possible condition and situation that may occur during the installation or operation of ZLINE products. ZLINE reserves the right to make changes at any time to its products when considered safe, necessary, and useful. Always check the ZLINE website for the most up-to-date version of its product manuals: zlinekitchen.com/pages/manuals.

Do not install or operate any ZLINE product if it has missing or broken parts or if it arrives damaged due to shipping. If ZLINE products arrive damaged, contact Vanté Living Innovations Support at 1.855.922.5991 for help. Failure to report a damaged appliance prior to installation or operation may void the warranty.

ZLINE disclaims responsibility for damage or injury caused by improper installation or use of any of its products. ZLINE is under no obligation, by law or otherwise, to provide concessions, including repairs, prorates, rebates, discounts, or replacements, once the warranty has expired.

Damages | Cancellations | Refunds

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@vantelivinginnovations.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders canceled after 48 hours are subject to a $200 administration fee, whether or not your order has shipped. As per Returns Policy, we reserve the right to apply a 12% return processing and restocking fee to your purchase refund, should the order be cancelled/refused for any reason after the order has shipped.

Please note: All "Collection" products are subject to a 20% return processing and restocking fee given the delicate nature of the products.

If you order has shipped, you (the buyer) will also be responsible for any actual return shipping charges including fees mentioned above. Refunds will only be issued to the original credit card that you use when placing your order.