Optoma 4K Controller and Scaler for ProScene All-in-One LED Displays

The Optoma HQScene200 is the dedicated control center for Optoma's ProScene All-in-One LED Displays. It accepts high-resolution sources up to 4K and scales them precisely to the display's native resolution, so every source looks its best on the wall.

It does more than scale. The HQScene200 joins two displays into one panoramic canvas, arranges multiple sources in windows, split-screen, and picture-in-picture layouts, and enables Microsoft Teams Rooms Front Row on the 32:9 ProScene Ultra-Wide models, placing participants, content, and chat in one natural view (MTR license and accessories sold separately).

Professional connectivity includes three HDMI 2.0 inputs, DisplayPort 1.2a, and 3G-SDI, with dual HDMI 2.0 outputs, HDMI loop-out, Genlock, RS232, and network control. The controller is managed through Optoma's OSS and OMS Cloud, so performance and configuration can be handled from a single interface.

At Vanté Living Innovations, we see the HQScene200 as the finishing touch for a ProScene installation, adding precise image processing and flexible layouts to an exceptional display. Please note that it has a standard lead time of 12 to 15 weeks.

Product Highlights

4K Input, Precision Scaling — Accepts sources up to 4K and scales them to the display's native resolution.

Panoramic Tiling — Joins two displays into one seamless canvas.

Multi-Source Layouts — Windows, split-screen, and picture-in-picture.

Teams Rooms Front Row — Enables Front Row layouts on ProScene Ultra-Wide models (MTR license sold separately).

Professional I/O — HDMI 2.0, DisplayPort 1.2a, 3G-SDI, Genlock, RS232, and network control.

Cloud Managed — Managed through Optoma OSS and OMS Cloud.

Specifications

Installation & Care

Install the controller in a ventilated equipment rack or cabinet near the display, and connect it to the display and your sources with certified HDMI 2.0 cables. Professional configuration is recommended, especially for tiled or Teams Rooms installations.

Keep the vents clear and dust the enclosure with a soft, dry cloth. Keep firmware current through Optoma OSS or OMS Cloud.

About Optoma

Optoma develops visual display and projection solutions for home entertainment, business, education and professional installations.

Limited Warranty

This LIMITED WARRANTY is extended by Optoma Technology, Inc. ( OPTOMA ) to the original purchaser and is not transferable, and applies only to the product listed below and sold and purchased in the United States and Canada ( Product ).

OPTOMA warrants the Product against defects in materials and workmanship under normal use from the date of the original purchase. If the Product becomes defective during its warranty period, OPTOMA will, at its option, repair or replace the Product with new, reconditioned or re-manufactured components or parts.

OPTOMA is not responsible for uninstalled, re-installation, disassembly or assembly resulting from warranty claims.

Warranty periods are not extended, renewed, or otherwise changed due to resale, OPTOMA authorized repair, or OPTOMA authorized replacement of the Product.

WARRANTY SERVICE

In the event a Product is defective during the warranty period, please contact OPTOMA End user Support at 1-888-289-6786 or services@OPTOMA.com. You can also contact Vanté Living Innovations at 1-855-922-5991 or support@vantelivinginnovations.com.

OPTOMA warranty service is limited to product sold and installed in the United States or Canada. For service outside this area, please contact your local OPTOMA representative or service center.

If OPTOMA determines the Product is eligible for repair or replacement under warranty service, a Return Merchandise Authorization ( RMA ) number will be issued. To avoid delays or denied claims, all Products returned to OPTOMA must include:

1. Product returned in its original condition with no cosmetic marking or damage and with all components and accessories.

2. Product packed in its original packaging or equivalent to avoid damage while in transit. OPTOMA Authorized Service Providers are not responsible for any loss or damage to the Product while in transport to or from OPTOMA.

3. The RMA number clearly marked on the package exterior.

4. A copy of the original proof of purchase clearly showing seller name and address, date of purchase, product type, and serial number.

For warranty claims within 30 days of purchase, two-way shipping costs will be paid by OPTOMA. For warranty claims after 30 days of purchase, one-way shipping costs will be paid by OPTOMA.

ON-SITE SERVICE

In the event a Product is defective during the warranty period, please contact OPTOMA End user Support at 1-888-289-6786 or services@OPTOMA.com to determine eligibility for on- site support.

ADVANCED REPLACEMENT

In the event a Product is defective during the warranty period, end users may be eligible for an Advanced Replacement. Please contact OPTOMA End user Support at 1-888-289-6786 or services@OPTOMA.com to determine eligibility. You can also contact Vanté Living Innovations at 1-855-922-5991 or support@vantelivinginnovations.com.

Advanced Replacement is available during the first (1) year of the warranty for specific projector and display Product. If eligible, and with a PO or credit card, OPTOMA will ship a new Product (within 30 days of original Product purchase) or a refurbished Product (30+ days after original Product purchase) in advance of an end user returning the defective product.

Defective Product should be returned to OPTOMA within fifteen (15) days of receiving an Advanced Replacement Product. OPTOMA reserves the right to invoice end users for the list price of the refurbished Product if not received within fifteen (15) days.

End users are responsible for packaging and return shipping as outlined in the Warranty Service section. And while Advanced Replacements are shipped via ground service, expedited shipping is available for a fee.

DEFECTIVE ON ARRIVAL

In the event a Product is defective on arrival ( DOA ), please contact OPTOMA End user Support at 1-888-289-6786 or services@OPTOMA.com. You can also contact Vanté Living Innovations at 1-855-922-5991 or support@vantelivinginnovations.com.

Product is eligible for OPTOMA’s DOA policy if purchased within the thirty (30) days prior to notifying OPTOMA. In the event OPTOMA finds the returned Product to be defect free, OPTOMA may charge the end user fees for diagnosis, handling, and return shipping.

If the end user returns a non-OPTOMA product, OPTOMA may return the non-OPTOMA product at the End user’s cost.

WHAT IS NOT COVERED

This Limited Warranty does not cover and shall be voided by defects or damages resulting from the following: natural or man-made occurrences or disasters including, but not limited to earthquakes, fires, floods, power surges, storms, casualties, accidents, misuse or abuse, neglect, alterations, service or repair by persons or entities other than OPTOMA Authorized Service Providers, improper or abnormal installation(s), maintenance, connections with peripherals, and other causes not originating from defects in materials or workmanship, including excessive usage.

This Limited Warranty excludes any third-party software, settings, content, or data, whether included or downloaded in the Product, or whether included during installment, and assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired by you. OPTOMA does not warrant that any OPTOMA software will function in combination with third party hardware or software, that the operation of any third-party software will be uninterrupted or error free or that any defects in third party software are correctable or will be corrected.

This Limited Warranty also excludes or is invalid:

1. If using accessory add-on products that are not genuine OPTOMA products.

2. Defects caused by rough handling (including, without limitation, defects caused by sharp items, by bending, striking compressing or dropping, etc.), or defects or damage caused by misuse, including use that is contrary to the user manual instructions provided by OPTOMA.

3. If Product has been opened, modified, or repaired by anyone other than an OPTOMA Authorized Service Provider, if it is repaired using unauthorized spare parts, or if the Product serial number or date code has been removed, erased, defaced, altered, modified or is illegible in any way as determined at the sole discretion of OPTOMA.

4. If the Product has been exposed to moisture, dampness, or to extreme thermal or environmental conditions, rapid changes in such conditions, corrosion, oxidation, spillage of food or liquid, or influence from chemical products.

5. If the Product is operated in an excessively dirty or dusty environment or if it has not been regularly maintained to keep the air intakes free of obstruction.

6. If Product is shut down incorrectly thereby not allowing Product to be shut down in a predetermined, controlled manner. Applicable Product models are identified in the product specifications.

7. If damage was caused by negligence or failing to carry out appropriate maintenance by the buyer or end users, or in case of an act of God, natural occurrences or during transport.

8. If damage (for example a virus or malicious code) has been caused to the operating software or firmware and which has been caused by the installation of third-party software or firmware otherwise not supplied or supported by OPTOMA.

9. Due to data loss associated with repair or replacement.

This Limited Warranty does not cover defects or alleged defects if Product was used with, or connected to, any product, accessory or software not manufactured, or supplied by OPTOMA or was used otherwise than for its intended use.

This Limited Warranty excludes or is void from damage caused by a power supply system to which the Product was connected.

OTHER IMPORTANT NOTICES

This Limited Warranty is not applicable to normal wear and tear such as reduced brightness over time.

If the interactive flat panel is found not to be covered by the terms and conditions of this Limited Warranty, OPTOMA and its authorized service companies reserve the right to charge a handling fee.

OPTOMA is not responsible or liable for any technical, Product, software, server, website or other failures or damage of any kind to the extent they prevent the end user from, or otherwise obstructs in, exercising a claim under this Limited Warranty.

OPTOMA reserves the right to audit all claims to ensure terms and conditions have been met and to request additional information or supporting documents regarding any claims.

Repairs required outside warranty periods are available by an OPTOMA Authorized Service Provider for a fee. See Post Warranty section for details.

OPTOMA reserves the right, at its absolute discretion, to determine the validity of any warranty claim.

WARRANTY DISCLAIMER AND LIMITATIONS

THIS LIMITED WARRANTY STATEMENT FOR THE PRODUCT IS IN LIEU OF ALL CONDITIONS OR WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, REASONABLE TIME, USAGE AND COURSE OF DEALING ON THE PART OF OPTOMA, ITS AGENTS OR AN AUTHORIZED SERVICE PROVIDERS. ALL IMPLIED OR STATUTORY WARRANTIES TO THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE

LIMITED TO THE EFFECTIVE PERIOD OF THE WARRANTY SET FORTH HEREIN. IF THE PRODUCT IS DEFECTIVE IN MATERIALS OR WORKMANSHIP, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED HEREIN. HOWEVER, IF THAT REMEDY FAILS ITS ESSENTIAL PURPOSE, OPTOMA RESERVES THE RIGHT TO REFUND THE PURCHASE PRICE OF THE PRODUCT TO THE PURCHASER IN EXCHANGE FOR THE RETURN OF THE PRODUCT. OPTOMA, ITS AGENTS AND AUTHORIZED SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY LOSS AND DAMAGES INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS OR REVENUES OR DIMINUTION IN VALUE OR INTERRUPTION OF BUSINESS ARISING OUT OF, OR RELATING TO, OR IN CONNECTION WITH THIS LIMITED WARRANTY OR OTHERWISE DUE TO ANY DELAY IN THE REPAIR OF OR SUPPLY OF A REFURBISHED OR REPLACEMENT UNDER THIS LIMITED WARRANTY, WHETHER OR NOT (i) SUCH ALLEGED DAMAGES WERE FORESEEABLE, (ii) OPTOMA WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (iii) SUCH ALLEGED DAMAGES ARE BASED IN WARRANTY, TORT (INCLUDING WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY), CONTRACT, OR INDEMNITY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS IS THE EXCLUSIVE WRITTEN LIMITED WARRANTY OF THE ORIGINAL PURCHASER. IN NO EVENT SHALL OPTOMA’s AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS LIMITED WARRANTY, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE PURCHASE PRICE OF THE PRODUCT.

STATE LAW RIGHTS SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.

POST WARRANTY

If you have any defect in Product after the warranty is expired, you may call OPTOMA End user Service at 1-888-289-6786 for post warranty repair services. You are responsible for shipping and labor charges, as well as charges for parts used in the repair.

Please register at https://www.OPTOMAusa.com/opam/register-warranty for warranty activation of your product. Register online to avoid unnecessary wait-time in services.

For more information on OPTOMA Products, please call 1-888-289-6786 or visit us at: www.OPTOMAusa.com

Contact Information: United States Tel: 888-289-6786 FAX: 510-897-8601 E- Mail: services@OPTOMA.com Web: www.OPTOMAusa.com

You can also contact Vanté Living Innovations at 1-855-922-5991 or support@vantelivinginnovations.com.

Damages | Cancellations | Refunds

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@vantelivinginnovations.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders canceled after 48 hours are subject to a $200 administration fee, whether or not your order has shipped. As per Returns Policy, we reserve the right to apply a 12% return processing and restocking fee to your purchase refund, should the order be cancelled/refused for any reason after the order has shipped.

Please note: All "Collection" products are subject to a 20% return processing and restocking fee given the delicate nature of the products.

If you order has shipped, you (the buyer) will also be responsible for any actual return shipping charges including fees mentioned above. Refunds will only be issued to the original credit card that you use when placing your order.