Kucht 36" Experience Series Dual Fuel Range in Stainless Steel — Natural Gas

The Kucht 36-inch Experience Series range brings a confident focal point to the kitchen, pairing a freestanding professional style with stainless steel. Its substantial proportions and direct controls suit a space built around cooking, giving everyday meals the same sense of occasion as a carefully planned dinner.

A gas cooktop with 6 burners puts responsive flame control beneath your cookware, while the electric oven provides a separate foundation for baking and roasting. That combination lets you move naturally between stovetop preparation and oven cooking, with room to manage several parts of a meal at once.

The 5.2-cubic-foot oven offers useful room for roasting pans, baking dishes, and the meals that anchor a family table. Convection cooking circulates heated air within the oven, supporting more even heat distribution as you move from weeknight dishes to recipes that deserve a little more time. An oven window lets you follow the progress of a dish while keeping the door closed during cooking.

The Horus Digital Dial Thermostat brings a precise, readable interface to oven control while preserving the tactile character of a dial. Paired with continuous cast-iron grates and a considered stainless-steel presentation, it creates a cooking experience that feels deliberate, practical, and well integrated into the room.

Product Highlights

Responsive cooktop: 6 gas burners provide multiple cooking positions with the model-specific outputs listed below.

Flexible oven space: 5.2 cu. ft..

Convection cooking: Circulates heated air inside the main oven to support more even heat distribution.

Stable pan support: Heavy-duty continuous cast-iron grates help cookware move across the cooking surface.

Fuel matched to your kitchen: Natural Gas cooktop with an electric oven.

Horus oven control: A digital dial thermostat combines a readable display with familiar rotary operation.

Specifications

Installation and care: Manufacturer installation and user manual · Manufacturer control guide

About Kucht

Kucht designs kitchen appliances that combine considered styling with everyday functionality. Refer to the manufacturer’s documentation for model-specific installation and care requirements.

Warranty Information

KUCHT 4-Year Limited Warranty

1. Warranty Coverage

KUCHT provides a four (4) year limited warranty on eligible new appliances sold, installed, and located within the United States, covering parts and labor for qualifying defects in materials or workmanship attributable to the manufacturer that affect the proper functional operation of the appliance.

During the applicable warranty period, KUCHT may, at its discretion:

• Provide technical assistance and troubleshooting.

• Provide replacement parts.

• Authorize and provide repair services.

• Replace an affected component.

KUCHT will determine the appropriate remedy based on the nature of the issue, diagnostic findings, service history, product condition, and other relevant circumstances.

In addition to the applicable limited warranty, KUCHT provides lifetime virtual technical support for its appliances.

2. Warranty Period

For eligible appliances in the United States, the standard KUCHT Limited Warranty is valid for four (4) years from the original shipment date.

The warranty period begins on the date the appliance is shipped by KUCHT or an authorized KUCHT dealer, regardless of the date of delivery, installation, or first use.

Applicable warranty periods:

• Eligible new KUCHT appliances in the United States: 4 years parts and labor

• Products sold, installed, or located in Canada: 2 years parts and labor

• Products sold, installed, or located in Puerto Rico: 2 years parts and labor

• Outdoor kitchen appliances, including Pizza Ovens and Carts: 2 years parts and labor

Replacement of an appliance, component, or part does not restart or extend the original warranty period.

Products sold, installed, or located in countries or territories not specifically listed above are not covered under KUCHT’s Limited Warranty unless coverage has been expressly authorized by KUCHT in writing.

3. Lifetime Online Technical Support

KUCHT provides lifetime virtual technical assistance beyond the applicable warranty period.

Virtual support may include troubleshooting assistance, live video diagnostics, manuals, instructional materials, and replacement-part identification.

Lifetime virtual support does not include replacement parts, labor, technician visits, transportation, installation, or other physical services after the applicable warranty period has expired.

4. How to Request Warranty Service

For warranty assistance, please contact KUCHT Customer Support before arranging any repair or service.

Please have your model number, serial number, proof of purchase, and a description of the issue available. Photos, videos, or a live video diagnostic may also be requested to help determine the appropriate solution.

Customer Support: 866-685-8248 of contact Vanté Living Innovations at 1.855.922.5991 or support@vantelivinginnovations.com.

Online Warranty Claim: kuchtcare.com/online/support-ticket-warranty

All warranty service must be authorized by KUCHT prior to repair.

Warranty Terms, Conditions &

Exclusions

The following terms and conditions help explain how KUCHT’s Limited Warranty applies and what is needed to provide warranty service.

Product Eligibility

To qualify for KUCHT’s standard Limited Warranty, the appliance should:

• Be purchased from an authorized KUCHT dealer.

• Be installed and used for normal residential purposes.

• Be installed, operated, and maintained according to the applicable KUCHT owner’s manual and installation instructions.

• Have a valid, legible, and unaltered serial number.

• Be located within an area where KUCHT warranty service is available.

Proof of purchase may be requested to confirm warranty eligibility and the applicable warranty period.

Open-box, outlet, display, floor-model, used, refurbished, renewed, or otherwise non-new appliances may be subject to different warranty terms provided at the time of sale and do not automatically qualify for the standard four (4) year Limited Warranty.

Customer Responsibilities

To help KUCHT evaluate and resolve a warranty claim efficiently, customers may be asked to participate in the diagnostic and warranty process.

This may include providing:

• Proof of purchase.

• Product model and serial number.

• A description of the reported issue.

• Photos or videos of the appliance and reported condition.

• Participation in troubleshooting or a live video diagnostic session.

• Reasonable access to the appliance when inspection or service is needed.

• Any additional information reasonably necessary to evaluate the claim.

Providing the requested information and access helps our team diagnose the issue accurately and determine the appropriate next steps. If the necessary information, diagnostics, or access cannot be provided, warranty service may be delayed or may not be possible.

Installation and Appliance Accessibility

KUCHT’s Limited Warranty covers qualifying functional defects of the appliance. Installation, removal, reinstallation, and installation-related work are separate from warranty coverage.

For this reason, the warranty does not include costs or services associated with:

• Installation or removal of the appliance.

• Plumbing or drainage work.

• Gas-line installation, conversion, adjustment, or modification.

• Electrical work or modifications.

• Ventilation or ductwork.

• Cabinet, countertop, flooring, wall, or structural modifications.

• Moving furniture, appliances, fixtures, or other structures.

• Third-party installation or reinstallation charges.

For proper and safe operation, appliances should be installed by a qualified professional in accordance with applicable codes, utility requirements, and KUCHT installation instructions.

Appliance Accessibility

Appliances should be installed in a way that allows safe and reasonable access for diagnosis, inspection, service, repair, removal, or replacement.

When cabinetry, countertops, flooring, walls, plumbing, gas lines, electrical wiring, ventilation systems, trim, panels, doors, or other structures prevent access to the appliance, the customer is responsible for making the appliance accessible before service can be performed.

KUCHT’s warranty does not cover the costs associated with creating access to or restoring the surrounding installation after service.

Warranty Exclusions

KUCHT’s Limited Warranty is designed to cover qualifying defects in materials or workmanship attributable to the manufacturer that affect the functional operation of the appliance.

Conditions caused by factors outside of the appliance itself are not considered manufacturer defects and are therefore outside the scope of warranty coverage.

These may include:

• Improper installation or reinstallation.

• Improper use, misuse, abuse, neglect, or accidents.

• Use inconsistent with the owner’s manual or installation instructions.

• Unauthorized modifications, alterations, conversions, or repairs.

• Incorrect gas type or gas pressure.

• Incorrect or inadequate electrical supply or voltage.

• Plumbing, drainage, water-supply, or ventilation conditions.

• Transportation, relocation, or handling after delivery.

• Normal wear and tear.

• Improper cleaning or maintenance.

• Rust, corrosion, oxidation, staining, or deterioration caused by environmental conditions, spills, cleaning products, or improper maintenance.

• Grease accumulation, debris, pests, rodents, insects, or foreign objects.

• Fire, flood, lightning, power surges, electrical irregularities, natural disasters, or other circumstances beyond KUCHT’s reasonable control.

• Commercial, industrial, institutional, shared-use, or other non-residential use.

• Other conditions that are not the result of a qualifying manufacturer defect.

If a service visit determines that the reported issue is related to one of these conditions rather than a qualifying manufacturer defect, applicable diagnostic, travel, service, or labor charges wil be the customer’s responsibility.

Cosmetic Conditions

KUCHT’s Limited Warranty focuses on the functional operation of the appliance. Cosmetic conditions that do not affect the appliance’s functionality are not covered under the standard Limited Warranty.

Cosmetic damage must be reported to KUCHT within seventy-two (72) hours of delivery and prior to installation. Cosmetic claims reported after this period or after the appliance has been installed are not eligible for coverage.

Customers are encouraged to inspect the appliance promptly upon delivery and report any visible damage within the applicable reporting period.

Cosmetic conditions may include dents, scratches, chips, discoloration, staining, paint or finish imperfections, rust, oxidation, and appearance-related conditions affecting knobs, handles, trim, glass, or other exterior components.

Warranty Coverage

KUCHT’s standard Limited Warranty is designed for appliances installed and used in normal residential settings.

Commercial, industrial, institutional, shared-use, or other non-residential applications are not covered unless KUCHT has expressly approved coverage in writing.

Examples may include restaurants, commercial kitchens, bakeries, hotels, motels, schools, daycare facilities, churches, clubs, fire stations, nursing facilities, institutional food-service locations, common-use areas of multi-family properties, and similar environments.

Warranty Service and Authorization

To ensure that warranty repairs are properly diagnosed and documented, customers should contact KUCHT Customer Support before arranging service or repairs.

Depending on the reported issue, our team may request troubleshooting, photos, videos, documentation, a live video diagnostic session, or an inspection before determining the appropriate warranty solution.

Third-party service or repairs should not be arranged with the expectation of reimbursement unless KUCHT has provided prior written authorization.

If an authorized service visit determines the issue is not covered, the customer will be responsible for diagnostic, travel, and labor charges, and KUCHT will suspend further warranty service until those charges are paid in full.

Replacement Parts

As part of an approved warranty repair, KUCHT may provide new, refurbished, reconditioned, or previously used replacement parts that are suitable for their intended function.

Replacement parts may be sourced from other appliances or units and may have minor cosmetic differences or signs of prior use that do not affect their functionality.

Parts provided under warranty are covered for the remainder of the appliance’s original applicable warranty period and do not restart or extend that warranty period.

Replacement parts purchased separately by a customer, dealer, service provider, or other third party are sold as final sale and are not covered under KUCHT’s Limited Warranty. Purchased parts are not eligible for return, exchange, refund, or reimbursement once the order has been processed, except where otherwise required by applicable law.

KUCHT does not guarantee that the purchase or replacement of a specific part will resolve a reported appliance issue unless the part was expressly prescribed by KUCHT as part of an authorized warranty repair. Customers are encouraged to complete appropriate diagnosis before purchasing replacement parts.

Repairs, Modifications and Self-Service

We encourage customers to contact KUCHT before performing repairs, modifications, conversions, or component replacements related to a warranty claim. This allows our technical team to properly diagnose the issue and recommend the appropriate solution.

Work performed without KUCHT authorization may affect warranty coverage when that work causes or contributes to the reported failure or resulting damage.

KUCHT may also authorize certain repairs or component replacements to be completed by the customer. When appropriate, our team may provide replacement parts, instructions, manuals, videos, or live technical assistance.

Any self-service repair should be limited to the procedure specifically authorized by KUCHT. If the customer is uncomfortable performing the repair or is unable to complete it safely, they should contact KUCHT for further assistance.

Transferability and Relocation

Unless otherwise required by applicable law or expressly approved by KUCHT in writing, the Limited Warranty applies to the original purchaser and the appliance’s original residential installation.

Moving an appliance does not begin a new warranty period. Damage or malfunction resulting from transportation, relocation, or reinstallation is outside the scope of warranty coverage.

Limitation of Liability

To the extent permitted by applicable law, KUCHT’s responsibility under this warranty is limited to the repair, replacement, or other remedy expressly provided under this warranty.

KUCHT is not responsible for incidental or consequential damages, loss of use, installation costs, removal costs, or other indirect expenses, except where such limitations are prohibited by applicable law.

Applicable Law

This Limited Warranty provides specific legal rights. Customers may also have additional rights that vary by state, territory, or province.

Nothing in this Limited Warranty is intended to limit any rights that cannot legally be limited under applicable law.

Damages | Cancellations | Refunds

KUCHT 60-Day Customer Satisfaction Policy

At KUCHT, we stand behind the quality and performance of our products and want every customer to feel confident in their purchase. For this reason, we offer a 60-Day Customer Satisfaction Policy on eligible large appliances.

This policy is designed to provide customers with additional support during the first 60 days following shipment. It does not provide an unconditional or automatic right to return, refund, or replace an appliance. All requests are subject to review and authorization by KUCHT, and KUCHT reserves the right to determine the appropriate resolution based on the circumstances of each case.

1. 60-Day Satisfaction Period

In addition to KUCHT’s 4-Year Limited Warranty, we offer a 60-Day Customer Satisfaction Policy on eligible large appliances. This policy provides customers with additional support during the first 60 days following shipment if they are not satisfied with their purchase.

Customers have 60 calendar days from the original shipping date of the appliance to contact KUCHT regarding a concern with their purchase.

The 60-day period begins on the original shipping date, regardless of the installation date or the date the appliance is first used.

During this period, KUCHT will work with the customer to understand and evaluate the concern and determine the appropriate resolution. Depending on the circumstances, this may include technical support, troubleshooting, repair, component replacement, appliance replacement, or return, subject to the terms and conditions of this policy.

The expiration of the 60-Day Customer Satisfaction Policy does not affect the customer’s applicable 4-Year Limited Warranty, which remains in effect according to its terms and conditions

2. Eligible Products

This policy applies to new KUCHT large appliances purchased through KUCHT or an authorized KUCHT dealer.

The appliance must have been purchased for normal residential use.

Used, refurbished, clearance, open-box, or other specially designated products are excluded unless specifically stated otherwise in writing at the time of purchase.

3. Customer Responsibilities

To be eligible for consideration under this policy, the customer is responsible for:

• Ensuring the appliance is properly installed by a qualified professional and in accordance with KUCHT’s installation requirements and applicable codes.

• Using and maintaining the appliance according to the applicable user and installation manuals.

• Providing valid proof of purchase, including the original sales receipt or invoice, as well as the appliance model and serial number.

• Allowing KUCHT Customer Service or Technical Support team to troubleshoot, inspect, diagnose, or service the appliance before a return or replacement is authorized.

• Providing reasonable access to the appliance for troubleshooting, inspection, diagnosis, or service when requested by KUCHT.

Failure to reasonably cooperate with KUCHT’s evaluation process may result in the request being denied.

Costs associated with installation, removal, modification, reinstallation, or relocation of the appliance are not covered under this policy unless expressly approved by KUCHT in writing.

4. Product Condition and Cosmetic Damage

If a return or replacement is approved, the appliance must be in reasonable condition, considering normal inspection and residential use.

Damage resulting from improper installation, misuse, abuse, modification, accident, neglect, unauthorized repairs, or external causes may make the appliance ineligible for return or replacement under this policy.

Cosmetic damage must be reported to KUCHT within 72 hours of delivery and prior to installation. Cosmetic claims reported after this period or after the appliance has been installed are not eligible under this policy.

Customers should inspect the appliance promptly upon delivery and report any visible damage within the applicable reporting period.

Customers are strongly encouraged to inspect the appliance and its packaging at the time of delivery. If the packaging shows any visible signs of damage, the customer should note “Received Damaged” or “Received with Damaged Packaging” on the delivery receipt or Proof of Delivery (POD) before signing for the shipment. Customers are also encouraged to take photographs of the packaging and appliance at the time of delivery.

Documenting visible damage at the time of delivery helps KUCHT properly evaluate and process any applicable freight or delivery damage claim. Failure to note visible shipping damage on the Proof of Delivery may affect KUCHT’s ability to submit or process a claim with the carrier.

5. Return or Replacement Authorization

All returns and replacements require prior written authorization from KUCHT.

KUCHT reserves the right to determine the appropriate resolution based on the nature and circumstances of the concern. Possible resolutions may include:

• Technical assistance or troubleshooting

• Repair or replacement of components

• Appliance replacement

• Return of the appliance

A customer should not ship, transport, or return an appliance without first receiving a valid Return Authorization (RA) from KUCHT.

Once an RA is issued, the appliance must be returned within 15 calendar days from the RA issuance date, unless otherwise approved by KUCHT in writing.

Returns made without a valid RA number, or after the RA has expired, may not be accepted and may not qualify for credit or refund.

6. Transportation and Return Costs

If KUCHT authorizes a return under this policy, KUCHT will determine the applicable transportation arrangements and any costs associated with the return.

All units approved for return must be in their original packaging, properly secured, and palletized prior to pickup. Returns must be ready for pickup at the location designated by KUCHT, which may include the customer’s curbside location or an authorized dealer or warehouse.

KUCHT and its carriers do not provide in-home removal, disconnection, packaging, or palletizing of returned units. The unit must be fully prepared and accessible for pickup at the scheduled time.

Unless otherwise stated in this policy, any costs associated with installation, removal, reinstallation, plumbing, electrical work, gas connections, ventilation, cabinetry modifications, countertop modifications, or other third-party services remain the responsibility of the customer.

7. Refunds

When a return is approved and a refund or credit is applicable, it will be processed according to the original purchase arrangement and any applicable dealer policies.

For appliances purchased through an authorized third-party dealer, any applicable refund or credit will generally be processed through the original dealer and may be subject to that dealer’s refund procedures. KUCHT does not issue direct refunds for purchases made through third-party dealers unless otherwise expressly approved in writing.

Shipping, delivery, installation, removal, reinstallation, and other third-party charges are not refundable.

All approved returns under this policy are subject to a restocking fee unless KUCHT expressly waives the fee in writing.

Any missing, damaged, or incomplete components, accessories, racks, manuals, hardware, or other items originally supplied with the appliance may result in additional charges or deductions from the applicable refund or credit.

8. Exclusions

The KUCHT 60-Day Customer Satisfaction Policy does not apply to:

• Claims made more than 60 calendar days after the original shipping date.

• Refurbished, clearance, open-box, or specially designated products unless specifically stated otherwise.

• Products used in commercial or non-residential applications.

• Damage caused during installation, removal, reinstallation, relocation, or modification of the appliance.

• Improper installation or installation not performed in accordance with KUCHT requirements or applicable codes.

• Unauthorized modifications, alterations, or repairs.

• Cosmetic damage not reported within 72 hours of delivery or reported after installation.

• Damage caused by misuse, abuse, neglect, accidents, or other external causes.

• Issues resulting from incorrect or inadequate electrical, gas, plumbing, ventilation, water supply, drainage, or other utility connections.

• Issues caused by conditions outside the appliance itself, including conditions related to the customer’s property, installation environment, or third-party equipment or services.

• Normal wear and tear.

9. Relationship to the KUCHT Limited Warranty

The KUCHT 60-Day Customer Satisfaction Policy is separate from the applicable KUCHT Limited Warranty.

After the 60-day satisfaction period expires, eligible product issues will continue to be handled according to the terms and conditions of the applicable KUCHT Limited Warranty.

The 60-Day Customer Satisfaction Policy does not extend, replace, modify, or otherwise change the duration or coverage of the KUCHT Limited Warranty.

A resolution provided under this policy does not automatically extend or restart the original warranty period unless expressly stated otherwise by KUCHT in writing.

10. Final Determination

KUCHT reserves the right to review each request individually and determine eligibility and the appropriate resolution under this policy.

Approval of a return, replacement, refund, credit, repair, or other resolution in one case does not require KUCHT to provide the same resolution in another case.

This policy is intended to provide customers with confidence when purchasing KUCHT appliances while ensuring that concerns, returns, and replacements are handled fairly and consistently.

KUCHT is committed to providing exceptional products and customer service and will make every reasonable effort to address customer concerns in accordance with this policy.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@vantelivinginnovations.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders canceled after 48 hours are subject to a $200 administration fee, whether or not your order has shipped. As per Returns Policy, we reserve the right to apply a 12% return processing and restocking fee to your purchase refund, should the order be cancelled/refused for any reason after the order has shipped.

Please note: All "Collection" products are subject to a 20% return processing and restocking fee given the delicate nature of the products.

If you order has shipped, you (the buyer) will also be responsible for any actual return shipping charges including fees mentioned above. Refunds will only be issued to the original credit card that you use when placing your order.