Carl's Place HotShot Trouble Mat Converter
Practicing from the rough and sand is part of building a complete game. The Carl’s Place HotShot Trouble Mat Converter lets you integrate Uneekor’s Trouble Mat — included with the Uneekor EYE XO2 — directly into a Carl’s HotShot Hitting Mat.
The Trouble Mat’s rough and bunker sections fit the width of the HotShot’s precut hitting area; this 11.75" × 12" converter fills the remaining depth so everything sits flush.
The result is a hitting station where you can play from the fairway, the rough, and the “sand” without leaving your stance.
A clever, purpose-built piece for EYE XO2 owners who want more realistic short-game practice.
Product Highlights
Seamless Integration — Fits Uneekor’s Trouble Mat into any HotShot mat.
Precise Fit — 11.75" × 12" converter fills the remaining space.
More Shot Types — Practice fairway, rough, and bunker shots.
Specifications
| Brand |
Carl's Place |
| Product Type |
Hitting mat converter strip |
| Dimensions |
11.75" × 12" |
| Compatibility |
Uneekor Trouble Mat (included with EYE XO2) and any Carl’s HotShot Hitting Mat |
| Included |
Converter strip only |
Installation & Care
Remove the hitting strip from your HotShot mat, set the Uneekor Trouble Mat section in the precut opening, and place the converter in the remaining space.
About Carl's Place
Carl's Place designs golf simulator enclosures, impact screens, hitting mats, and accessories for home and commercial golf rooms, with many of its products designed and made at its headquarters in Milton, Wisconsin.
For questions about Carl's Place product selection or configuration, the Vanté Living Innovations team is available to assist at 1.855.922.5991.
Warranty Information
Coverage for this product is provided under Carl's Place’s applicable written manufacturer warranty, including its coverage period, eligibility requirements, and exclusions. Please retain your proof of purchase and product serial number. For warranty assistance, contact Vanté Living Innovations at 1.855.922.5991 or support@vantelivinginnovations.com and we will coordinate with the manufacturer on your behalf.
Damages | Cancellations | Refunds
Return Policy & Order Cancellation
Return Window
Eligible items may be returned within 30 days of delivery.
Return Eligibility
To be eligible for a return:
- The item must be unused, in its original condition, and in its original packaging.
- Proof of purchase or your order number is required.
- Photos of the item may be requested as part of the return approval process.
Non-Returnable Items
The following items are not eligible for return:
- Clearance or final-sale merchandise
- Personalized or custom-made products
- Products that have been used, damaged after delivery, or returned without their original packaging
- Certain hygiene or personal-care products
Return Authorization
Please contact Vanté Living Innovations before sending any item back. All returns require prior authorization. Unauthorized returns may be refused.
To request a return, please note the following:
- Order number
- Reason for the return
- Photos of the item, if applicable
Restocking & Shipping
Approved returns may be subject to a 20% restocking fee. Original shipping charges are non-refundable.
Unless an item arrives damaged, defective, or incorrect, the customer is responsible for return shipping costs.
Heavy Equipment
Because of the size, weight, and specialized freight requirements of certain products, additional return conditions apply.
- Heavy equipment cannot be returned once shipped, except when it arrives damaged, defective, or incorrect.
- Please inspect your equipment upon delivery and, whenever possible, note any damage before signing for the shipment.
- If your equipment arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery and provide clear photographs of the product and packaging.
- Approved heavy-equipment returns are subject to a minimum 20% restocking fee.
- Customers are responsible for return freight costs unless the return is the result of a Vanté error.
- Original shipping and freight charges are non-refundable.
- Refusing delivery without prior authorization may result in additional shipping or handling charges being deducted from any eligible refund.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. For heavy equipment, please follow the 48-hour notification requirement above.
We will work with you to determine the appropriate resolution, which may include a replacement, repair, refund, or other solution at no additional cost when the issue is our responsibility.
Refunds
Once your approved return has been received and inspected, we will notify you of the outcome.
If approved, your refund will be issued to the original payment method. Please allow 5–10 business days for your bank or credit card provider to process and post the refund.
Order Cancellations
Orders may be canceled before they are processed for shipment.
Once an order has been processed or shipped, it can no longer be canceled and will be subject to the applicable return policy.
