We offer a full money-back guarantee for all purchases made on our website shipping to the continental United States. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned including goods with hazardous materials or flammable liquids or gases. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 

- Extended Warranties

- Expedited Shipping  

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Equipment and parts with obvious signs of use 
- Equipment and parts that have been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Full reimbursement on your purchase is contingent on a full equipment inspection by a Tomahawk Power approved service center and/or Tomahawk Power representative. Reimbursement on items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to an Tomahawk Power or seller error may change due to shipping and restocking costs.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then please contact us at sales@tomahawk-power.com. 

You may contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. 

Sale and Used Items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items, used items, refurbished items, reconditioned items, and used items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@tomahawk-power.com and send your item to: Tomahawk Power, LLC, 1405 30^th Street Ste F, San Diego, 92154, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Tomahawk Power, LLC, 1405 30^th Street Ste F, San Diego, 92154, United States. For heavier equipment requiring a freight service, it is encouraged to work with Tomahawk Power to coordinate shipment and provide the appropriate documentation.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Items ordered and shipped outside of the continental United States are not eligible for a full money-back guarantee.

If you have any additional questions or would like to request a refund, feel free to contact us.

 

Warranty

Tomahawk Power Limited Warranty

LIMITED WARRANTY STATEMENT

Tomahawk Power stands behind the quality and craftsmanship of all its tools. Tomahawk Power warrants all products and parts sold by Tomahawk and our dealers/retailers to be free of defects in craftsmanship and product material. The warranty covers a period of 2 year from the date of purchase.

WHAT TOMAHAWK WILL REPAIR OR REPLACE UNDER WARRANTY

Tomahawk will repair or replace, at its option, any part that is proven to be defective in material or craftsmanship under normal use during the warranty period. Warranty repairs and replacements will be made without charge for parts or labor. Defective parts are fully covered under Tomahawk Power’s warranty, at no charge. Tomahawk Power’s warranty provides access to service centers across the United States at no charge to the customer. Replacements & Refunds will take place once Tomahawk Power receives the item back. Replacement tools may take several days to re-deliver if the item is in stock. If the item is out of stock, another solution may take place. If you are not satisfied with your purchase please call or email to repair, replace or refund your order.

WARRANTY COVERAGE

General Equipment

• Gas-powered Equipment: 2-year commercial grade manufacturer warranty

• Electric-powered Equipment: 2-year commercial grade manufacturer warranty

• Battery-powered Equipment: 2-year commercial grade manufacturer warranty

• Tomahawk Portable Generators: 2-year commercial grade manufacturer warranty

• Welder Generators: 2-year commercial grade manufacturer warranty

• Janitorial Equipment: 2-year commercial grade manufacturer warranty

• Material Handling Equipment: 2-year commercial grade manufacturer warranty

• Spare Parts and Accessories: 30-day warranty

Specific Equipment

• Tomahawk Generators: 2-year equipment warranty, 2 year engine warranty

• Tomahawk 90 Kilo Plate Compactors: 2-year product warranty and 10-year baseplate warranty

WARRANTY EXCLUSIONS

This warranty does not cover the following:

• Normal wear and tear items, such as filters, spark plugs, belts, and hoses.

• Damage caused by lack of maintenance or improper maintenance.

• Use of non-genuine parts and accessories. • Modifications or alterations to the product without the consent of Tomahawk.

• Damage caused by misuse, abuse, or neglect.

• Incidental or consequential damages.

Examples of Actions That Void the Warranty

• Running any Tomahawk equipment that has a pump without liquid or water, which will damage internal seals.

• Running any Tomahawk engines without oil. (2-stroke engines require a 50:1 oil gas mixture.)

• Using a chemical in the sprayer tank with a high-viscosity and not cleaning the tank afterward, leading to pump seal damage due to crystallization of the chemicals.

• Using any of the equipment around saltwater without proper storage, leading to rust and wear.

HONDA ENGINE WARRANTY

All Honda engine warranties fall under the 3-year commercial grade warranty of Honda.For service on Honda engines, please visit: Honda Engines Service

For nearby Honda engine service centers, please visit: Honda Dealer Locator

OWNER’S RESPONSIBILITY

To ensure warranty coverage, the owner must:

• Maintain the product as specified in the operator’s manual.

• Notify an authorized Tomahawk service dealer of any defect within a reasonable time after discovery.

• Provide proof of purchase to the servicing dealer.

WARRANTY SERVICE

Warranty service is available at any authorized Tomahawk service dealer.

If you need assistance, contact us at (855) 922-5991 or support@vantelivinginnovations.com

LIMITATION OF IMPLIED WARRANTIES AND OTHER REMEDIES

To the extent allowed by law, any implied warranties, including the merchantability and fitness for a particular purpose, are limited in duration to the express warranty period. Tomahawk disclaims all incidental and consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

HOW STATE LAW APPLIES

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CONTACT INFORMATION

If your product experiences technical issues, you may file a claim by contacting Tomahawk Power, LLC at:

Phone: (866) 577-4476

Email: support@tomahawk-power.com

Online: Service Request

Date of Last Revision: 02/18/2026